The response to my Pop-Tarts inquiry was pretty much exactly what I was expecting.
Thank you for contacting us on-line. We appreciate your interest in our company.
We at Kellogg Canada and our related companies, continually conduct market research to develop new and existing products. Based on the market research results in each country, a decision is made on which product will be enjoyed by the majority of our consumers. Your feedback is appreciated and will be considered when planning future product line improvements.
Also due to international regulations, Canadian Customs policies and our inability to guarantee our quality standards during shipping, we do not ship products directly internationally.
I hope you continue to enjoy our Pop Tarts for years to come no matter where they are coming from.
The usual PR run-around with a sprinkle of marketing nonsense. Whatever. I don’t suspect anyone outside of Kellogg’s marketing team will ever know the real reason why we can’t have Cinnamon Roll Pop-Tarts in Canada. It won’t make any difference, really, but I’d like to see the numbers for myself.
I think the solution here is to make up a million sock puppet e-mail accounts and bombard Kellogg Canada until they decide that there is enough demand in Canada to sell Cinnamon Roll Pop-Tarts here. I must have them!
On the other hand, they did answer the question of why I can’t have fancy American Pop-Tarts shipped directly to me. And I didn’t even ask that question!
So thanks, Kellogg Customer Affairs Lady Who Shall Remain Unnamed.